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911 Call Data v Police Recorded Data

We get this question all of the time from SpotCrime users - what is the different between call data and police recorded ?  Here's a brief explanation of the two. 911 Call Data Departments across the country have different names for 911 call data.  It can range from ‘911 call data’ to ‘calls for service’ to ‘CAD data’ and many more. 911 call data includes any data pulled from a department’s CAD (Computer Aided Dispatch) system. Typical CAD companies used by departments include Intergraph , Spillman , SunGard , Tiburon , USA-Software , and New World Systems . 911 call data includes any call into a police department that requires action by an officer. It is the raw, immediate data that represents the first record of an incident.  Many police departments - like Dallas , Tulsa , Columbus , San Antonio, Hillsborough County , and Tampa (to name a few) - have started to release their CAD data in an open feed format available to the public. A benefit of 911 call data is that it is